Privacy Policy

DeutschPass is committed to protecting your privacy and personal data. This policy explains how we collect and use information when you visit our website and use our exam preparation services.

Data We Collect

We gather three types of information:

• Personal details: Name, email, phone, account credentials, payment info, learning preferences
• Usage metrics: Activity logs, time spent, quiz results, feature interactions
• Technical data: IP address, device info, cookies, analytics

Legal Basis for Processing

Data use is justified through contract performance (service delivery), legitimate business interests (service improvement, fraud prevention), and user consent (marketing, non-essential tracking).

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Sharing occurs only with service providers, when legally required, or during business transfers.

Your GDPR Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

Data Security

We implement encryption (in transit and at rest), regular security audits, access controls, staff training, incident response procedures, and secure backups.

Data Retention

• Account data: Retained until deletion or 3 years of inactivity
• Payment records: Kept 7 years for compliance
• Technical logs: Maintained 12 months

Contact Us

Data Protection Officer: privacy@deutschpass-a1.de